I believe buying a car should be exciting, not overwhelming. My goal is to make the process simple, honest, and tailored to you. Your satisfaction comes first, and I’m here to help every step of the way—from the first test drive to long after you leave the lot.
4.8 / 5 based on 15 ratings (8 written reviews)
He was great
— Stephen R. ,
Maks was great from beginning to end. He was very knowledgeable, great personality, and there was never any pressure. He was also very responsive when I had a question about my vehicle after the purchase.
— Mechele W. ,
It was and Excellent experience
— Oswin R. ,
Excellent.
— Richard W. ,
Maksim was great to deal with. He did a great job and made the purchase smooth. They even went out of their way to purchase 2 new tires for my vehicle due to a blemish on 2 of them. My ONLY - but BIG - issue with the dealership was a few days after I got home I noticed something with my passenger door (I am the driver of the vehicle so I rarely get into the passenger side) and took it to a body shop and they told me the door has been damaged, taken off, fixed and repainted and showed me the proof on the vehicle. City Auto offers a 30 day warranty so I called to let them know it had an issue and someone needed to fix my car door. They bluntly told me since the AutoCheck was clean they couldn't do anything about it. There is no law that states accidents/repairs has to show up on a AutoCheck/CarFax. So because the AutoCheck was clear, they would not help me get it fixed - even though I sent pictures of the door not aligning due to a accident. I am stuck with a $70,000 that nobody at the dealership would help me fix. Just make sure to know that just because the AutoCheck comes back 'CLEAN' that doesn't mean an accident hasn't happened!
— Jordan O. ,
Maksim made purchasing my 2023 Yukon Denali a smooth and stress-free experience, even from out of state. He was professional, responsive, and kept me informed throughout the entire process. Any questions I had were answered quickly, and he continued to follow up after the sale to make sure everything, including my tag paperwork, was moving along as expected. I truly appreciate the excellent customer service and would absolutely recommend Maksim and City Auto to anyone looking for a vehicle. Thank you for making this such a great buying experience!
— Renquista B. ,
Really good help
— Jorge M. ,
Excellent.
— Richard W. ,