Customer rating
4.6 / 5 based on 39 ratings (27 written reviews)
Recent reviews
Professional
— Theodore B. ,
Not happy with service department at all
— Angela B. ,
Excellent service!
— Karyn B. ,
Not happy at all. I really don’t think that Daraeld and other service persons are serious about their job. Why send a customer out of the dealership knowing that they have screwed up on fixing a windshield and then on top of that, sell a customer a vehicle knowing that the battery had Dead Cell in it. As I stated before I live in Nashville and I have been to dealership every weekend but 1 in September since I purchased it and again today for the service department mistakes. I am frustrated and disappointed. I have never purchased a vehicle and had all these problems. So No, I will not be recommending you all to anyone.
— Angela B. ,
Great service as always!
— Telisa H. ,
What a pleasant visit. I felt like family instead of a number. Thanks!
— Derek S. ,
3 hours for an oil change? No communication at all. I had to ask what was going on after 2.5 hours. At that time, he said they still had to make sure the cabin filter was in stock.
— David T. ,
I was very pleased with the service I received at City Auto. Every person there treated us with respect. Daraeld did a great job.
— Georgiannia P. ,
No communication during visit. A price for repair was never discussed. Vehicle repair was completed and sitting outside and I had to find someone to make payment.
— Evan M. ,
Daraeld was courteous, thorough, and answered all of my questions. He even walked me through upcoming services my vehicle might need based on the inspection.
— Chelsey E. ,